Gaya APA
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al. (2002).
Crucial Conversations Tools for talking when stakes are high .
New York, USA:
McGraw-Hill.
Gaya Chicago
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al.
Crucial Conversations Tools for talking when stakes are high.
New York, USA:
McGraw-Hill,
2002.
Academic.
Gaya MLA
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al.
Crucial Conversations Tools for talking when stakes are high.
New York, USA:
McGraw-Hill,
2002.
Academic.
Gaya Turabian
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al.
Crucial Conversations Tools for talking when stakes are high.
New York, USA:
McGraw-Hill,
2002.
Academic.